Terms & Conditions

Welcome to Golden Elevators. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Acceptance of Terms

By accessing and using the Golden Elevators website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms constitute a legally binding agreement between you and Golden Elevators.

2. Services Description

Golden Elevators provides comprehensive elevator and escalator services including:

3. Service Areas and Availability

Our services are available in the following areas:

• Ajmer and surrounding regions
• Jaipur metropolitan area
• Udaipur and nearby districts
• Jodhpur and surrounding areas
• Jaisalmer and nearby regions
• Bikaner and surrounding districts
• Beawar and nearby areas

Service availability may vary based on project requirements, scheduling, and resource availability. We reserve the right to decline service requests outside our service areas or for projects that do not meet our safety and quality standards.

4. Booking and Scheduling

4.1 Service Requests

All service requests must be submitted through our official channels (website, phone, or email). We will review each request and provide a detailed quote based on project requirements.

4.2 Scheduling

Service scheduling is subject to availability and will be confirmed in writing. We reserve the right to reschedule appointments due to emergencies, weather conditions, or other unforeseen circumstances.

4.3 Cancellation Policy

Cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations may incur a cancellation fee.

5. Pricing and Payment Terms

5.1 Quotations

All quotations are valid for 30 days from the date of issue. Prices are subject to change based on material costs, labor rates, and project specifications.

5.2 Payment Terms

Payment terms are as follows:

• 50% advance payment required upon project confirmation
• 40% payment upon completion of installation
• 10% payment upon final inspection and handover

5.3 Late Payments

Late payments may incur additional charges and may result in suspension of services or legal action.

6. Safety and Compliance

Golden Elevators is committed to maintaining the highest safety standards in all our operations:

6.1 Safety Standards

All installations and maintenance work comply with relevant safety codes and regulations. Our technicians are certified and trained in safety protocols.

6.2 Site Safety

Clients must ensure safe access to work areas and provide necessary permits and approvals for installation work.

6.3 Emergency Services

We provide 24/7 emergency response services for critical elevator issues. Emergency service fees may apply.

7. Warranty and Guarantee

7.1 Installation Warranty

We provide a 12-month warranty on all installation work and a 24-month warranty on parts and components.

7.2 Manufacturer Warranty

Equipment warranties are provided by manufacturers and vary by product. We will assist in warranty claims when applicable.

7.3 Warranty Exclusions

Warranty does not cover damage caused by misuse, unauthorized modifications, or natural disasters.

8. Limitation of Liability

Golden Elevators' liability is limited to the amount paid for the specific service. We are not liable for:

• Indirect or consequential damages
• Loss of business or profits
• Damage caused by third parties
• Issues arising from improper maintenance by others

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Golden Elevators and is protected by copyright laws. Unauthorized use is prohibited.

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Dispute Resolution

In the event of disputes, we encourage resolution through direct communication. If resolution cannot be reached, disputes will be resolved through appropriate legal channels in accordance with Indian law.

12. Force Majeure

Golden Elevators shall not be liable for delays or failures in performance due to circumstances beyond our control, including but not limited to natural disasters, government actions, or supply chain disruptions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified Terms.

14. Governing Law

These Terms are governed by the laws of India. Any legal proceedings shall be subject to the jurisdiction of courts in Rajasthan, India.

15. Contact Information

For questions about these Terms and Conditions, please contact us: