At Golden Elevators, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, and phone number
- Company name and job title
- Address and location information
- Project specifications and requirements
- Payment and billing information
- Communication preferences
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Cookies and similar technologies
2. How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
To provide elevator installation, maintenance, and repair services, including project planning, scheduling, and execution.
Communication
To respond to your inquiries, provide customer support, and send important service updates and notifications.
Business Operations
To improve our services, develop new features, and conduct internal research and analytics.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, and to protect our rights and safety.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors for secure transactions
- Cloud hosting providers for data storage
- Analytics services for website improvement
- Customer support platforms
3.2 Legal Requirements
We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
- Incident response and breach notification procedures
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
5.1 Access and Correction
You may request access to your personal information and ask us to correct any inaccuracies.
5.2 Deletion
You may request deletion of your personal information, subject to certain legal and contractual obligations.
5.3 Marketing Communications
You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
5.4 Cookies
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider include:
- The nature and purpose of the information
- Legal and regulatory requirements
- Contractual obligations
- Legitimate business interests
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
info@goldenelevators.in
Phone
+91-9772202212
Address
Golden Elevators
Plot- 30-C, A Block Jubilee Hills Marg Panchsheel Nagar
, Ajmer-305004
Rajasthan, India